Your Top Questions Answered
Reservations
Head to our 'Bookings' page and choose your preferred time slot. Follow the prompts to finalize your booking.
We recommend booking your aquatic adventure at least a week in advance, particularly during peak season (May - September). However, we understand that spontaneity is part of the fun of travel. We'll always do our best to accommodate last-minute bookings, subject to availability.
We recommend that you arrive at least 30 minutes prior to your scheduled departure time. This allows us enough time to get you checked in, provide a brief orientation of the boat and safety instructions, and answer any last-minute questions you may have. Arriving a bit early also ensures that you can make the most of your scheduled time on the water.
If you have not checked in by your scheduled launch time, we hold your boat for 15 minutes. Guests who arrive within that window launch on the time remaining in their original reservation, and rentals cannot be extended because another group is scheduled after you. A reservation where no one checks in is treated as a same-day cancellation: the full rental amount is retained, and the reservation is not refunded, credited, or rescheduled. If you are running behind, please call us before your launch time and we will do what we can.
Absolutely! If you have a larger group, we'd be more than happy to accommodate you with multiple boat rentals. However, to ensure availability, we highly recommend booking well in advance, especially during peak season. Each boat has a limited capacity for safety reasons, but multiple boats mean more fun on the water together. Please contact us directly to discuss the specifics of your event or party, and we'll assist you in arranging a memorable experience.
We understand plans change. If you need to cancel or reschedule please contact us and we will assist you.
Please refer to our cancellation policy for full details on changes or cancellations.
Trip Details
A standard rental lasts for two hours, providing ample time to relax, enjoy the sights, and create unforgettable memories. Extended voyages can be arranged upon request.
Your rental includes exclusive use of our Lux hot tub boat, safety and operation instructions, life jackets, and a friendly staff member to help you embark and disembark. Complimentary refreshments are also provided. We have slippers, robes, and towels for sale.
We understand you may wish to prolong your experience on the water. While we will do our best to accommodate extensions, this is subject to availability and cannot be guaranteed. We highly recommend booking your desired duration in advance.
We understand that time can fly when you're enjoying the bay and our hot tub boats. However, we have strict return times to ensure that all of our guests can enjoy their full allotted time on the water. Boats returned more than 15 minutes late are subject to a $100 surcharge, and an additional $100 for each further 15 minutes. Please notify us if you anticipate being late. We kindly ask all our guests to respect their return times and help us make the experience enjoyable for everyone.
Lux Hot Tub Boat Rentals operates rain or shine, all year round. Our boats are designed to provide a warm and comforting experience, regardless of the weather. However, safety is our top priority. In case of severe weather conditions, we may need to reschedule your booking.
Our hot tub boats are all about providing a luxurious, cozy, and comfortable experience on the water. To ensure this, we maintain our hot tub water temperature at a pleasant 102 degrees Fahrenheit (or about 39 degrees Celsius), which is a typical setting for hot tubs. This temperature is carefully chosen to provide a warm and soothing experience, while also considering safety and comfort levels. Please remember to stay hydrated during your journey and feel free to ask our staff if you have any questions or concerns about the water temperature.
While we absolutely love our furry friends, for safety and hygiene reasons, we currently do not allow pets aboard our hot tub boats. This policy ensures the comfort and safety of all our customers, as well as the cleanliness and maintenance of our boats. We appreciate your understanding and cooperation.
Service animals are welcome on board, but they may not enter the hot tub water or the lake. The handler is responsible for keeping the animal under control at all times and for retrieving it. If the animal enters the water, or is out of control and the handler cannot regain control, the rental ends immediately and the boat returns to the dock, with no refund. Lux Hot Tub Boats is not responsible for injury to, or loss of, any animal on board. Emotional support, comfort, and therapy animals are not service animals and are not permitted.
Safety Measures
Your safety is our utmost priority at Lux Hot Tub Boat Rentals. Each boat is equipped with life jackets and safety equipment. Prior to departure, our experienced staff will provide a safety and operations briefing. We also maintain regular contact with all boats while they are on the water.
While knowing how to swim can add to your confidence and enjoyment, it's not a requirement. Each of our boats is equipped with life jackets for all passengers, and our boats are designed to be extremely stable and safe.
Yes, for the optimal operation and safety of our hot tub boats, we do have a weight limit. Each boat can comfortably accommodate up to 6 adults. If you have specific concerns about this, please reach out to us directly and we'd be happy to assist.
Your safety is our utmost priority. In case of an emergency, you will find a safety briefing card and first aid kit on board. Please remain calm, follow the procedures outlined in the safety card, and immediately dial 911. After securing help, please contact our office as soon as you can so we are aware of the situation and can provide any additional assistance as needed.
The Experience
We recommend that guests dress for comfort and the weather conditions of the day. A swimsuit is necessary if you plan on enjoying the hot tub. Towels and dry clothing for the journey home are also good to have. Don't forget sun protection on sunny days, such as hats, sunglasses, and sunscreen.
Absolutely! We encourage guests to bring food and non-alcoholic beverages to enjoy during their voyage. We kindly ask that you help us keep our boats clean by packing out any trash at the end of your trip.
Our boats do not have onboard bathroom facilities. However, restrooms are available at our dock for use before departure and after returning. Please plan accordingly for the duration of your trip on the water.
Policies
Children who are potty trained and at least 5 years old are permitted onboard. Anyone under 18 must be accompanied by an adult. The renter and boat operator must be at least 21 years old. All guests under 16 years of age are required to wear a Coast Guard approved life jacket at all times.
We want everyone to have a great time but also stay safe. This is why alcohol and drugs are strictly prohibited on board at all times. You are welcome to bring food and non-alcoholic beverages.
Every guest must be sober, not only the person piloting. You pilot the boat yourself, and the same rules apply on the water as on the road. Strictly enforced, Boating Under the Influence (BUI) laws dictate that boat operators must adhere to a maximum blood alcohol concentration of 0.08%. Violations may result in arrest.
For everyone's safety, we cannot release a boat to any guest who, in the reasonable judgment of our staff, arrives intoxicated or impaired, and we may end a rental already underway for the same reason. A reservation refused for these reasons is treated as a same-day cancellation: the full rental amount is retained, and time already used is not credited or rescheduled. Full details are on our Guidelines page.
All discounts, promo codes, and reduced pricing apply only to reservations scheduled more than seven days from the booking date. These promotional benefits cannot be used for any reservation or service date that falls within seven days of when the booking is made.